FREQUENTLY ASKED QUESTIONS
Great question! This is one of the most common questions asked here at bokchoyclothing, so let's get it out of the way first. Since we pay out of the pocket to offer our customers free shipping, it often takes a bit longer to get in our clients hands. That being said it highly depends on where you're located! It should never take more than 30 days for you to receive your item, with the average being 12-20 days.
So when you originally put your order through you'll receive a confirmation email with a button for your order summary! Check that page every once and awhile for the tracking information for your package. Most of the time we'll send you a shipment update email but sometimes it won't send so just check it often before sending us an email!
We get this question a ton! So we have two programs in which one could get free clothing: 1. Our affiliate program. Our affiliate program gives a lucky ambassador their own personalized code to give to their friends, co-workers, or family. Each order using their code will be tracked for a total of 3 orders, once you hit 3 orders you win a free item! Sounds easy, huh? It is. Once you hit 3 orders your discount code goes up from 7% to 10%, and your count resets to 0 until you qualify for your next free item! 2. Our partner program! We like to partner up with instagram influencers who will help expand our affiliate program / get the word out about our brand! Partners must have: - 30,000 followers or more. - Have amazing/consistent affiliate history with us. Partners will receive free clothing monthly in exchange for collaboration on their social platforms! Seem like a fit for you? Hit us up on Instagram via DM anytime! :-)